Roles and permissions
There are several possible roles in a Zulip organization.
Organization owner: Can manage users, public streams,
organization settings, and billing.
Organization administrator: Can manage users, public streams,
and organization settings. Cannot create or demote organization
Moderator: Have the permissions of full members; additionally,
many "Organization permissions" settings allow moderators to be
given additional privileges or do so by default.
Member: Has access to all public streams. Member is the default
role for most users. Some organization
settings allow an
organization to restrict the permissions of new members; Members
who do not have those restrictions are called full members.
Guest: Can only view or access streams they've been added to.
Guest users interact with public streams as though they were private
streams with shared history. Cannot create new streams or invite
Billing administrator: The user who upgrades the organization to
a paid plan is, in addition to their normal role, a billing
administrator. Can manage billing in addition to the existing
privileges. This allows someone from the billing department to
manage billing without needing organization administrator
For details of the access control model, see Stream
permissions. You can decide what role to
invite a user as when you send them an
Organization owners can do anything an organization administrator can
do. For brevity, we may sometimes refer to "organization
administrators" being able to do something; unless stated explicitly,
this means "organization owners and administrators" can do that thing.
Billing and guests
Guests are only available on Zulip on-premise and on paid plans for Zulip
Cloud. There are two kinds of guest for billing purposes:
Multi-stream guest: Has been added to multiple streams. These guests
are billed the same as regular members.
Single-stream guest: Has been added to only a single stream. If you
have M paying users, you get 5M free single-stream guests. Similarly, if
you have G single-stream guests, you'll get charged for G/5 users.
Example: You have 8 members, 2 multi-stream guests, and 50 single-stream
guests. You'll get charged for 10 users. Let's say you have 8 members, 2
multi-stream guests, and 51 single-stream guests. You'll get charged for
Single-stream guests are a new feature, and their permissions are likely
to change over time. For example, single-stream guests can currently see
the list of members in the organization, but we may remove that ability in